JOB SUMMARY
Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides timely and accurate information to update customer order status and product knowledge requests.

• Processes customer orders/changes according to established policies and procedures.

• Works closely with Finance to maintain Accounts Receivable according to contract terms

• Provides timely feedback regarding service failures or customer concerns.

• Generate and analyze data using appropriate toolsets

• Provides general administrative support to assigned Business Unit.

• May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

• High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

• Detail-oriented with strong data management capabilities, including SOP filing and documentation as required.

• Possess an ability to deal effectively with different functional personnel to drive results improvements.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• A self starter with the ability to work intuitively and with minimal supervision

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Strong problem solving, negotiation, and people skills are a must.

• Proficient in Mandarin skills (oral, read and write) is required as the role will need to liaise with Mandarin speaking stakeholders/customers.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree in related discipline required.

• Fresh graduate or 1–2 years of relevant experience

• Or an equivalent combination of education, training or experience.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.