Job Summary

The NPI Lead Quality Engineer at Jabil Inc. will be responsible for ensuring the successful launch of new products by driving quality excellence throughout the product development lifecycle, from concept to mass production. This role involves leading quality initiatives, mitigating risks, and implementing robust quality systems to deliver high-quality, reliable products to customers.

Job Responsibilities

• Lead and manage all quality-related activities for New Product Introduction (NPI) programs, acting as the primary quality interface for cross-functional teams.

• Develop and implement comprehensive quality plans for NPI projects, including FMEAs (Failure Mode and Effects Analysis), control plans, and inspection strategies.

• Drive Design for Manufacturability (DFM) and Design for Quality (DFQ) initiatives, collaborating with design and engineering teams to identify and resolve potential quality issues early in the design phase.

• Conduct critical design reviews (PDR, CDR, TRR) to assess design maturity, identify risks, and ensure adherence to quality standards and customer requirements.

• Establish and monitor key quality metrics (e.g., DPMO, yield, defect rates) for NPI builds, analyzing data to identify trends and drive continuous improvement.

• Lead root cause analysis (RCA) and corrective and preventive action (CAPA) activities for NPI-related quality issues, working with suppliers and internal teams to implement effective solutions.

• Perform supplier quality assessments and collaborate with suppliers to ensure the quality of incoming materials and components for NPI projects.

• Oversee the qualification and validation of new manufacturing processes and equipment, ensuring they meet specified quality and reliability standards.

• Prepare and present quality reports and updates to project teams and management, highlighting key quality risks, progress, and mitigation plans.

• Mentor and guide junior quality engineers, fostering a culture of quality awareness and continuous improvement within the NPI team.

• Ensure compliance with relevant industry standards (e.g., ISO 9001, IATF 16949 if applicable) and customer-specific quality requirements.

Job Qualifications

• Bachelor's degree in Engineering (Electrical, Mechanical, Industrial, or equivalent technical field). Master's degree preferred.

• 5+ years of experience in quality engineering, with at least 2 years in a lead or senior role focusing on New Product Introduction (NPI) within a manufacturing environment.

• Proven experience with quality tools and methodologies, including FMEA, PPAP, APQP, SPC, MSA, 8D, and Six Sigma.

• Strong understanding of product lifecycle management (PLM) and manufacturing processes.

• Demonstrated ability to lead cross-functional teams and drive quality initiatives from concept to production.

• Excellent analytical and problem-solving skills with a data-driven approach.

• Strong communication, presentation, and interpersonal skills, with the ability to effectively interact with all levels of the organization and external partners.

• Proficiency in statistical analysis software (e.g., Minitab, JMP) and quality management systems.

• ASQ certifications (CQE, CSSBB) are highly desirable.

• Ability to travel domestically and internationally as required.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.