The Toolroom Team Leader is responsible for leading and managing all day-to-day operations within the Toolroom. This role oversees tooling maintenance, repair, validation support, and continuous improvement activities, while ensuring compliance with safety, quality, and GMP requirements. The Toolroom Team Leader acts as the primary liaison between Toolroom and all supporting functions, manages Toolroom personnel, and ensures that tooling activities are executed efficiently, safely, and in line with business priorities.

Key Responsibilities and End Results: (Essential responsibilities include but are not limited to the following):

Toolroom Operations & Daily Management

• Coordinate, plan, and prioritize Toolroom work in line with operational requirements, including commercial repairs, PMs, validations, and project/tooling work.
• Ensure accurate completion of all required paperwork and documentation for tooling activities, including Non-commercial job documentation, Engineering Change Controls, NCMR Investigation Support, Spare parts usage and inventory transactions and Tool repair reports and traceability records
• Ensure Toolroom activities align with quality, GMP, H&S procedures and support both internal and external Audits or any other visits.
• Provide timely and clear updates to stakeholders regarding tool status, risks, and actions required.
• Attend and actively participate in key daily/weekly meetings, including:
  • CAC (Cleanroom Accountability Meeting)
  • Daily Engineering tier meetings
  • Workcell planning meetings (across different WCs)
  • Problem-Solving sessions (A3, RCCA)
  • Project/NPI meetings as required

Technical Responsibilities

• Oversee and support the dismantling, troubleshooting, repair, and reassembly of complex multi-impression mold tools.
• Review and approve repair strategies, machining approaches, and corrective actions before work starts.
• Ensure proper evaluation and documentation of steel wear, damage, metrology issues, and tooling concerns.
• Support Toolmakers with technical guidance and problem-solving during complex repairs.
• Represent the Toolroom in cross-functional forums, provide updates, raise risks, and support cross-functional decision-making.
• Drive improvements in tooling reliability by analyzing recurring issues and implementing sustainable corrective actions.
• Ensure meeting actions relating to Toolroom are captured, assigned, and closed out.
• Supervise the setup and operation of Toolroom machinery, including lathes, milling machines, EDM, grinders, and ancillary equipment.
• Ensure equipment is maintained, safe, and operated only by trained personnel.
• Support apprentice and Toolmaker training on tooling practices and equipment use.

Leadership & People Management

• Lead, manage, and develop the Toolroom team, including Toolmakers, technicians, and apprentices.
• Manage team scheduling, time and attendance (TMS), holiday approval, overtime planning, and shift coverage.
• Conduct regular performance reviews, coaching, and development planning for the team.
• Assign daily tasks, set clear priorities, and ensure accountability for quality of work and timelines.
• Promote a strong culture of teamwork, ownership, and communication across the Toolroom.

Job Specifications: The minimum education and experience required to perform this job competently.   

• Qualified Time Served as Toolmaker.
• 3-5 years of people management experience is highly desirable.
• Min. of 3 years’ experience in an Injection Moulding Environment.
• Experience in a cGMP environment is desirable.

Skills/Attributes:

• Ability to work within a cross functional team.
• Good organizational, communication and computer skills.
• Application of Lean Problem-solving techniques.
• Ability to work on own initiative.
• High level of safe working practices and awareness.

Organization Linkages: List the titles of individuals and organizations with which this position has the most frequent and significant contact.  Briefly describe the nature of those contacts.

• Reports to Moulding Engineering Manager
• Department Managers and Employees.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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Accommodation Statement

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