JOB SUMMARY
Maintain and support existing applications to ensure stable, reliable, and continuous production operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
* Responsible for the operational governance, administration, and support of critical manufacturing and enterprise applications, including SAP MII, Shopfloors, local applications, etc.
* Accountable for the end-to-end management and resolution of P1 to P4 incidents, ensuring thorough root cause analysis, remediation, validation, and controlled closure within ServiceNow in alignment with ITIL practices.
* Act as a key participant in major incident management processes, collaborating with global Applications and Infrastructure teams to drive timely resolution, mitigate business impact, and ensure stakeholder communication.
* Ensure operational stability, availability, and business continuity of critical systems through proactive monitoring, incident prevention strategies, and adherence to support and service excellence standards.
* Lead coordination with local and regional stakeholders to facilitate change governance, including approval workflows, implementation scheduling, and structured post‑deployment communication aligned with enterprise standards.
* Oversee the administration and support of .NET applications, Mendix hosted on Windows Server and IIS environments, including management of application pools, services, scheduled jobs, and access/security configurations.
* Maintain discretion and confidentiality in all areas pertaining to the IT systems.
* Provide operational support for SFTP, ensuring reliable file transfer processes through validation of connectivity, permissions, directory paths, and production data flows.
* Ensure the stability and performance of backend data processing by monitoring and resolving SQL Server Agent jobs, SSIS packages, and batch processing services critical to manufacturing operations.
* Develop and maintain comprehensive technical and functional documentation, including standardized operating procedures, test evidence, and post‑implementation validation records, ensuring compliance with governance and audit requirements.

JOB QUALIFICATIONSKNOWLEDGE REQUIREMENTS
* Understand object oriented concepts as C#
* Understand IIS configuration.
* Understanding of database objects, tables, views, keys, indexes, stored procedures.
* Working knowledge of Microsoft SQL Server 2019, SQL Server Jobs and SSIS Packages.
* Understanding of software design methodologies.
* Good organizational skills.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Ability to define problems, collect data, establish facts, and draw valid conclusions.
* Ability to operate a personal computer including using a Windows based operating system and related software.
* Advanced PC skills, including training and knowledge of Jabil’s software packages.
* Ability to write simple correspondence. Read and understand visual aid.
* Ability to apply common sense understanding to carry out simple one- or two-step instructions.
* Ability to deal with standardized situations with only occasional or no variables.
* Ability to read and comprehend simple instructions, short correspondence, and memos.

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TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.