Job Summary

We are seeking an experienced and proactiveIT Disaster Recovery & Infrastructure Governance Leadto support the Americas region. This role is responsible for drivingIT disaster recovery readiness,IT infrastructure lifecycle policy, andsite infrastructure assessments, while also overseeing theIT Infrastructure Services risk and Exception Management Process.

The ideal candidate will work closely withSite IT, Infrastructure and Global Cybersecurity and Complianceto ensure that IT services are resilient, compliant, and continuously improving in line with evolving technical, operational, and environmental requirements.

Key Responsibilities

Disaster Recovery & Service Continuity

• Own and manageIT Disaster Recovery (DR)activities for the Americas region, includingDR plan creation, maintenance, and execution.
• Coordinate and conductregular DR exercises, ensuring results are documented, reviewed, and actioned.
• Identify and drive improvements toDR plans, processes, tools, and documentation, ensuring continuous alignment with:
  • Changing technology landscapes
  • Organizational needs
  • Environmental and operational risks
  • Practical adoption and cost–risk balance
• Participate inreal disaster events, supporting IT service restoration andCrisis Command Center operationsas required.
• Ensure all IT service continuity processes comply withIT governance policies and standards.

Collaboration & Stakeholder Engagement

• Work closely withApplication teams, Site IT, Infrastructure teams, and Global Cybersecurity and Complianceto understand and validate disaster recovery and infrastructure resilience requirements.
• Act as a key liaison to ensure infrastructure risks and dependencies are understood and addressed early.
• Support leadership communication during DR exercises and incidents.

IT Infrastructure Services risk and Exception Management

• Oversee theIT Infrastructure Services Risk and Exception Management Process, acting as a Risk Manager, ensuring that the process is managed and maintained.
• Ensure governance processes are followed and exceptions are formally reviewed and approved, working closely together with Global Cybersecurity and Compliance.
• Maintain visibility into regional infrastructure risks and compliance posture.

Infrastructure Lifecycle & Site Assessments

• Lead and conductIT infrastructure assessmentsacross sites to identify:
  • Non-compliance with standards and policies
  • Gaps in resilience, lifecycle management, or governance
• Oversee and trackgap remediation activities, working with site and central IT teams to ensure timely closure.
• Support continuous improvement ofIT infrastructure lifecycle policiesand assessment methodologies.

Training & Capability Enablement

• Ensure all personnel with defined IT service continuity responsibilities areadequately trainedand capable of fulfilling their roles.
• Contribute to the development and delivery oftraining, awareness, and documentationrelated to DR, governance, and infrastructure compliance.

Job Requirements

Education & Experience

• Bachelor’s degree or higher inComputer Science, Information Technology, or a related field.
• 1–3 years of experienceinIT Disaster Recovery, IT service continuity, or IT compliance.
• Hands-on experiencewith IT service continuity and disaster recovery planning.
• Experience in themanufacturing industry is strongly preferred.

Technical & Professional Skills

• Strong understanding ofIT Disaster Recovery frameworks and methodologies.
• Working knowledge ofinternational Business Continuity and IT Service Continuity standards, includingISO-based BCM frameworks.
• Experience withIT infrastructure assessmentsis a strong advantage.
• Experience withMendix developmentis an advantage.
• Ability to plan and perform work in accordance withuser requirements and team standards.

Communication & Behavioral Competencies

• Excellentverbal and written communication skills.
• Strongpresentation skills, including preparation of reports, presentations, and executive communications.
• Fluent inEnglish(required); experience communicating withsenior leadership and executivesis a definite advantage.
• Open-minded, practical, andagile in adapting to change.
• Proactively shares ideas and knowledge; demonstratesinnovative and continuous-improvement mindset.

What Success Looks Like in This Role

• Disaster recovery plans arecurrent, tested, and effective.
• Infrastructure risks arevisible, managed, and remediated proactively.
• Sites demonstrate improvedcompliance, resilience, and readiness.
• DR exercises and real events result inmeasurable improvements, not repeat findings.
• Strong collaboration across applications, infrastructure, security, and site IT teams.

The pay range for this role is $65,500 - $117,900. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.

As part of the total rewards package, Jabil offers benefits to enhance your health, wealth and resilient self. These include medical, dental, and vision insurance plans; 401(k) retirement plan and employee stock purchase plan; and paid time off.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.