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Emerging Technologies & CRM Coordinator

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职位编号
J2442250
地点
St. Petersburg/Tampa, Florida, United States of America
类别
市场营销
发布日期
03/06/2026
工作时间类型
全职

在捷普(NYSE:JBL)，我们很自豪能够成为世界顶级品牌值得信赖的合作伙伴，提供综合的工程、制造和供应链解决方案。凭借60年的跨行业经验和遍布全球的100多个工厂，捷普将全球覆盖影响力与当地专业知识相结合，提供可扩展和定制化的解决方案。我们的承诺超越商业成功，致力于构建可持续的流程，最大限度减少环境影响，并促进全球不同社区的繁荣与多样。

JOB SUMMARY

The Emerging Technologies & CRMCoordinatorsupports the Enterprise Marketing,Salesand Communications Operations team in administering andoptimizingenterprise CRM and marketing technology platforms while contributing to AI-driven automation and emerging technology initiatives.

This roleis responsible forday-to-day CRM administration, reporting and analytics development, and supporting the design and deployment of AI-powered agents and automation solutions that enhance lead generation, sales enablement, marketing effectiveness, and communications workflows. Leveraging AWS-based infrastructure and enterprise data sources, the position assists in building scalable tools that improve operational efficiency and decision-making across Marketing, Sales, and Communications.

This is an entry-level individual contributor role focused on execution, technical skill development, and building foundationalexpertiseacross CRM systems, cloud infrastructure, analytics, and AI-enabled solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

General Responsibilities

Administer and support the enterprise CRM platform, including user access management, license provisioning, configuration updates, and troubleshooting.

Serve asone ofthe primary pointsof contact for CRM-related user supportassistingwith record updates, reporting needs, workflow questions, and issue resolution.

Develop andmaintainreports and dashboards that provide visibility into lead generation performance, pipeline health, campaign effectiveness, sales activity, and communications engagement metrics.

Ensure data accuracy, integrity, and consistency across CRM and integrated marketing and sales systems.

Support the development and refinement of AI-powered agents and automation tools designed to improve leadqualification, sales insights, campaign performance analysis, and content generation.

Collaborate with Marketing, Sales, Communications, and IT stakeholders toidentifyopportunities for workflow automation, AI augmentation, reporting enhancements, and system optimization.

Document system configurations, AI workflows, prompts, and standard operating procedures to support governance, scalability, and cross-functional alignment.

Comply withall procedures within thecompanysecurity policy and adhere to applicable safety and health regulations.

SPECIFIC RESPONSIBILITIES AND KEY DELIVERABLES

CRM Administration

Administer CRM platform functionality including:

  • User setup, role/profile management, and license management

  • Creation and maintenance of reports and dashboards

  • Data uploads, cleansing initiatives, and governance support

Provide responsive end-user support by:

  • Addressing internal support requests fromSales andMarketing

  • Assistingusers withaccount, contact, opportunity, lead, and campaign updates

  • Troubleshooting access and process issues

  • Escalating complex technical issues as appropriate

Support continuous improvement of CRM architecture, usability, reporting capabilities, and adoption across the enterprise.

Emerging Technologies, AI & Automation

Assistin the development and maintenance of AI-powered agents that support:

  • Lead enrichment and qualification workflows

  • Automated sales research and account insights

  • Follow-up recommendations and engagement optimization

  • Campaign performance analysis and reporting

  • Content drafting aligned to standardized brand voice

  • Communications enablement and internal knowledge retrieval

Support AI solutionsleveragingAWS-based infrastructure and services, including:

  • Prompt development, testing, and refinement

  • Retrieval-Augmented Generation (RAG) integrations using internal enterprise data

  • API integrations between CRM, marketing automation, and other enterprise systems

  • Testing, validation, monitoring, and performance optimization of deployed agents

JOB QUALIFICATIONS AND KNOWLEDGE REQUIREMENTS

Foundational experience with CRM systems; CRM Administrator Certification preferred or expected within a definedtimeframeafterhire.

Working knowledge of reporting, dashboards, and data analysis principles.

Basic understanding of cloud infrastructure concepts; familiarity with AWS services such as Bedrock, Lambda, API Gateway, or related technologies is a plus.

Understanding ofgenerative AI concepts, prompt engineering, model evaluation, and automation workflows.

Basic coding or scripting experience (Python, JavaScript, or similar) preferred.

Understanding ofAPIs, system integrations, and structured/unstructured data management concepts.

Strong analytical mindset with attention to detail and data integrity.

Ability to communicate technical concepts clearly to non-technical stakeholders.

Strong organizational, prioritization, and problem-solving skills in a fast-paced enterprise environment.

Proficiencywith Microsoft Office tools and collaboration platforms.

Demonstrates learning agility, accountability, and proactive ownership of assigned systems.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in Computer Science, Information Systems, Artificial Intelligence, Marketing Technology, Digital Marketing (technical emphasis), or related field.

0–2 years of relevant experience (internship, co-op, or entry-level experience acceptable).

CRM Administrator Certification preferred orrequiredwithin 6–12 months of hire.

AWS Cloud Practitioner Certification preferred;additionalAWS AI or specialty certifications encouraged as part of professional development.

Or an equivalent combination of education, experience, and training.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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