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Enterprise Solutions Specialist I (Sap functional support)

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职位编号
J2453474
地点
Guadalajara, Mexico
类别
信息技术
发布日期
06/09/2026
工作时间类型
全职

在捷普(NYSE:JBL),我们很自豪能够成为世界顶级品牌值得信赖的合作伙伴,提供综合的工程、制造和供应链解决方案。凭借60年的跨行业经验和遍布全球的100多个工厂,捷普将全球覆盖影响力与当地专业知识相结合,提供可扩展和定制化的解决方案。我们的承诺超越商业成功,致力于构建可持续的流程,最大限度减少环境影响,并促进全球不同社区的繁荣与多样。

The primary responsibility of the Enterprise Solutions Specialist I will be to provide functional support for Jabil’s in-house Document Control Management System (JDoc) within the SAP environment, including its integration ecosystem, particularly the Cideon Conversion Engine. The position will be responsible for ensuring system stability, supporting end users, troubleshooting issues, and maintaining seamless integration between business applications.
From a technical and functional perspective, we are looking for candidates with experience in the following areas:
  • SAP Fiori
  • SAP Workflow
  • Document management solutions
  • SAP PLM
Technical Requirements (Hard Skills)
  • DCMS Experience: Strong knowledge of DCMS, including user administration, workflow management, troubleshooting, and operational support.
  • Cideon Experience: Support the integration between JDoc and the Cideon Conversion Engine, ensuring accurate metadata stamping and for automated CAD-to-neutral file (PDF) conversions in SAP. 
  • Database Knowledge: Ability to perform basic database queries, analyze data, and diagnose system or integration failures.
Operational Competencies (Soft Skills)
  • Strong problem-solving skills with experience working within ticket-based support environments and Service Level Agreements (SLAs).
  • Ability to document incidents, root causes, corrective actions, and  support documentation.
  • Excellent communication and interpersonal skills, with the ability to effectively support and collaborate with internal users and cross-functional teams.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Language Requirements
  • Proficient in English, with strong verbal and written communication skills.

TEN CUIDADO CON LOS FRAUDES: Las oportunidades laborales legítimas en Jabil se pueden encontrar en nuestro sitio web oficial Jabil.com. Ningun solicitante debe pagar para acceder a estas oportunidades de empleo. Al postularte para un empleo en Jabil, serás contactado a través del portal oficial de jabil por un correo electrónico con teminacion @jabil.com; llamada telefónica directa de un integrante del equipo de Jabil; o correo electrónico directo con una dirección de correo electrónico @jabil.com. Jabil no solicita pagos para realizar entrevistas ni en ningún otro momento durante el proceso de contratación. Jabil tampoco pedirá información personal de identificación como número de seguro social, acta de nacimiento, información de institución financiera, número de licencia de conducir o información de pasaporte por teléfono o correo electrónico. Si crees que estás siendo víctima de robo de identidad o fraude, repórtalo a la policía en los siguientes números y repórtala en el sitio web donde la encontraste. Llama a: 911 o 089.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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